Payment Policy

Zuzzis Payment Policy

We aim to make your shopping experience safe, simple, and secure. Below you'll find information about the payment methods we accept and how your information is handled at checkout.

Accepted Payment Methods

We accept a wide range of secure and trusted payment options:

  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Apple Pay
  • Google Pay
  • Shop Pay

All transactions are processed in your local currency where possible, and final charges are shown clearly before checkout confirmation.

Secure Checkout

Your payment is processed securely by Shopify, a trusted platform that uses SSL encryption and is fully PCI-DSS compliant to protect your personal and financial information.

We do not store your full payment details on our servers.

Payment Authorization

When placing an order, your card will be authorized and charged at checkout. If your payment is declined, no order will be processed.

Please ensure your billing information is entered accurately to avoid delays in order processing.

Order Confirmation

Once your payment has been successfully received, you will receive a confirmation email with your order details and receipt.

Taxes and Duties

All prices on our website include applicable VAT or sales tax where required by law. No additional tax is due upon delivery in the countries we service (US and Canada).

Failed or Declined Transactions

If your payment fails or is declined:

  • Double-check the card details and billing address entered.
  • Ensure your card has sufficient funds and is authorized for international transactions (if applicable).
  • Try a different payment method if necessary.

If the issue persists, contact your bank or our support team for help.

Fraud Prevention

To protect our customers and business, all orders are subject to fraud checks. In rare cases, we may request identity verification before processing an order.

Need Help?

    Contact Methods:
    Email: info@zuzzis.com
    Phone: +44 7495 712088
    Contact Form: Click Here
    Live Chat: Use the chat icon in the bottom-left of your screen

    Customer Service Hours:
    Monday to Friday, 9am – 6pm (EST, US & Canada)
    We usually reply within 12 hours